Delaware Data for Career Pathway Planning
Career Cluster and PathwayMSHSHWHDEmployment
2018
Employment
Change 2016-26
Employment
Growth 2016-26
Avg. Wage
2018
Business Management & Administration  70,570  423           0.6%           $57,661  
Administrative Support  52,990  -1,521           -2.7%           $39,822  
Delaware
Occupations by Career Pathway: Administrative Support
OccupationMSHSHWHDEmployment
2018
Employment
Change
2016-26
Employment
Growth
2016-26
Avg. Wage
2018
My
Next
Move
Occupational
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Handbook
Bookkeeping, Accounting, and Auditing Clerks  7,310           -160           -2.4%           $44,760   MNM  OOH
Computer Operators  120           -70           -22.8%           $45,450   MNM  OOH
Customer Service Representatives   8,850           120           1.8%           $38,060   MNM  OOH
Data Entry Keyers   590           -230           -22.4%           $32,970   MNM  OOH
Executive Secretaries and Executive Administrative Assistants  1,330           -190           -14.0%           $63,000   MNM  OOH
File Clerks    590           -80           -13.3%           $29,510   MNM  OOH
First-Line Supervisors of Office and Administrative Support Workers 5,130           40           0.8%           $62,700   MNM  OOH
Human Resources Assistants, Except Payroll and Timekeeping   400           -20           -3.4%           $38,120   MNM  OOH
Information and Record Clerks, All Other   320           10           4.1%           $42,670   MNM  OOH
Interviewers, Except Eligibility and Loan   700           30           3.6%           $39,720   MNM  OOH
Library Assistants, Clerical    490           10           3.0%           $24,250   MNM  OOH
Mail Clerks and Mail Machine Operators, Except Postal Service    400           -60           -11.6%           $31,970   MNM  OOH
Meter Readers, Utilities   60           -10           -6.8%           $57,780   MNM  OOH
New Accounts Clerks  270           -20           -6.3%           $43,750   MNM  OOH
Office and Administrative Support Workers, All Other  480           50           9.2%           $41,340   MNM  OOH
Office Clerks, General   6,460           -190           -2.6%           $30,370   MNM  OOH
Office Machine Operators, Except Computer    170           -90           -16.0%           $31,890   MNM  OOH
Order Clerks    290           -60           -12.8%           $35,220   MNM  OOH
Payroll and Timekeeping Clerks  500           -20           -3.9%           $44,940   MNM  OOH
Postal Service Clerks   250           0           2.1%           $52,230   MNM  OOH
Postal Service Mail Carriers   1,120           20           2.3%           $51,890   MNM  OOH
Postal Service Mail Sorters, Processors, and Processing Machine Operators   400           -10           -2.6%           $53,890   MNM  OOH
Procurement Clerks   160           -10           -5.6%           $39,330   MNM  OOH
Receptionists and Information Clerks   2,400           70           2.5%           $27,160   MNM  OOH
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive   6,740           -570           -7.4%           $39,930   MNM  OOH
Shipping, Receiving, and Traffic Clerks   2,340           -50           -2.4%           $31,330   MNM  OOH
Stock Clerks and Order Fillers   4,770           40           0.7%           $27,110   MNM  OOH
Switchboard Operators, Including Answering Service    220           -50           -17.2%           $29,090   MNM  OOH
Telephone Operators   N/AN/A           -20           -24.1%           $39,360** MNM  OOH
Word Processors and Typists   110           -40           -34.4%           $42,960   MNM  OOH
Mid-Atlantic States
Occupations by Career Pathway: Administrative Support
OccupationEmployment
2018
Employment
Change 2016-26
Employment
Growth 2016-26
Avg. Wage
2018
Bookkeeping, Accounting, and Auditing Clerks172,940      10  0.0%           $43,889  
Communications Equipment Operators, All OtherN/A           0  N/A           N/A  
Computer Operators4,950      -1,350  -18.9%           $46,396  
Correspondence ClerksN/A           40  N/A           N/A  
Customer Service Representatives326,630      14,640  4.7%           $37,610  
Data Entry Keyers22,540      -5,140  -18.0%           $36,442  
Executive Secretaries and Executive Administrative Assistants65,150      -10,160  -13.9%           $65,154  
File Clerks17,870      -1,510  -8.2%           $33,812  
First-Line Supervisors of Office and Administrative Support Workers196,020      6,980  3.6%           $62,254  
Human Resources Assistants, Except Payroll and Timekeeping18,790      40  0.2%           $43,376  
Information and Record Clerks, All Other19,280      1,400  6.0%           $48,054  
Interviewers, Except Eligibility and Loan27,630      1,210  4.4%           $35,687  
Library Assistants, Clerical13,240      540  3.8%           $27,704  
Mail Clerks and Mail Machine Operators, Except Postal Service14,720      -760  -4.8%           $32,909  
Meter Readers, UtilitiesN/A           -100  -2.8%           N/A  
New Accounts Clerks3,220      -150  -3.4%           $40,084  
Office and Administrative Support Workers, All Other17,980      1,640  7.0%           $40,946  
Office Clerks, General364,170      -1,530  -0.4%           $35,518  
Office Machine Operators, Except Computer5,990      -1,080  -12.5%           $34,137  
Order Clerks14,520      -260  -1.4%           $34,961  
Payroll and Timekeeping Clerks15,960      -30  -0.2%           $47,318  
Postal Service Clerks10,360      -840  -7.8%           $51,663  
Postal Service Mail Carriers43,450      -3,030  -7.2%           $51,750  
Postal Service Mail Sorters, Processors, and Processing Machine Operators16,060      -1,810  -10.2%           $51,924  
Procurement Clerks10,860      -150  -1.4%           $45,358  
Receptionists and Information Clerks150,580      15,650  10.1%           $31,072  
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive275,540      -13,090  -4.3%           $39,891  
Shipping, Receiving, and Traffic Clerks70,960      2,820  4.0%           $35,788  
Stock Clerks and Order Fillers261,120      13,830  5.3%           $27,708  
Switchboard Operators, Including Answering Service7,040      -1,500  -15.7%           $30,953  
Telephone OperatorsN/A           -210  N/A           N/A  
Word Processors and Typists11,620      -4,710  -32.0%           $39,622  

 ** National wage data; the state data is not available.
 • A blank numerical table cell indicates the data is not available.
 • Sources: Delaware Department of Labor and U.S. Department of Labor, Bureau of Labor Statistics
 • Mid-Atlantic includes Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania, and Virginia.
 • MS, HS, HW and HD are abbreviations for Middle Skill, High Skill, High Wage and High Demand Occupations
 • MS & HS Cluster/Pathway: A Cluster/Pathway is designated as MS if, within the cluster/pathway, the percentage of MS occupations is at least thirty (30) percent
   of the total number of occupations reported for that cluster/pathway. The same process is used to determine HS clusters/pathways.
 • HW & HD Cluster/Pathway: A Cluster/Pathway is designated as HW if, within the cluster/pathway, the total employment for HW occupations is greater than the
   total employment for non-HW occupations. The same process is used to determine HD for clusters/pathways.